Customer Support
Incase is proud to provide exceptional customer service. If you need help with your order or have a question about our products, our Customer Service team is happy to assist you.
Email Customer Service: support@incase.com
Toll-Free Phone Numbers
Monday - Friday / 6am - 5pm PST
- (US): 1 (888) 893-1638
- (UK): +44 2081962428
- (HK): +852 30509024
HOLIDAY HOURS
We will be closed on the following days to allow our representatives to be with their families during the holidays:
- New Year's Day - Monday, January 1, 2024
- Martin Luther King, Jr. Day - Monday, January 15, 2024
- President's Day - Monday, February 19, 2024
- Memorial Day - Monday, May 27, 2024
- Juneteenth Day - Wednesday, June 19, 2024
- Independence Day - Thursday, July 4, 2024
- Labor Day - Monday, September 2, 2024
- Veteran's Day - Monday, November 11, 2024
- Thanksgiving Day - Thursday, November 28, 2024
- Day after Thanksgiving Day - Friday, November 29, 2024
- Christmas Eve - Tuesday, December 24, 2024
- Christmas Day - Wednesday, December 25, 2024
- New Year's Eve - Tuesday, December 31, 2024
- New Year's Day - Wednesday, January 1, 2025
- We will resume our normal business hours the following business days at 6AM PST.
Authorized Resellers
Interested in becoming an Authorized Reseller? Contact sales@incase.com
Warranty & Returns
Need help requesting a Warranty replacement or return? Click here